Product Return & Buy-Back Policy
In case of any dissatisfaction, manufacturing defect, or packaging issue, Customers or
Distributors are eligible to return or exchange the product. The Customer/Distributor must
contact the Distributor or the Company from whom the product was purchased within
30 days from the date of purchase. A valid reason for return along with the product
must be provided.
If a Customer returns a product, it is the responsibility of the Distributor to resolve
the concern by either providing a replacement or issuing a refund. The Distributor may then
return the product to the Company along with the original invoice. Upon receipt, the Company
will either replace the product free of cost or issue a cash voucher of the same value,
which can be used by the Distributor for future purchases.
Buy-Back Policy
The Company offers a Buy-Back Policy for Distributors who wish to resign from their
distributorship. Products eligible for buy-back must be in good condition, usable,
resaleable, unopened, unaltered, and must have a minimum remaining shelf life of at least
three (3) months.
If the Distributor resigns within 30 days from the date of product purchase, the
Company will provide a full refund for the returned products. If the resignation occurs
after 30 days, the refund amount shall be equal to the distributor cost of the returned
products, after deducting:
This Buy-Back Policy is designed to promote responsible purchasing by Distributors and
effective inventory management.
Order Cancellation
For cancellation of confirmed or placed orders, please contact us at:
info@myfittindia.com
